Adoption of open innovation and entrepreneurial orientation practices in Malaysian furniture industry
Fazli Wadood
· Mohammed Emad Alshaikh
· Fazal Akbar
· Maqsood Mahmud
·Entrepreneurial Business and Economics Review ·2022
The main objective of this research is to integrate the resource-based view (RBV) to analyse how the relationship between firm performance and entrepreneurial orientation is mediated by outbound innovation among furniture firms in Malaysia.
A Conceptual Paper on Impact of Corporate Governance on Operating Performance during Goods Service Tax Implementation in Malaysia
Sitraselvi Chandren
· Ayoib Che Ahmad
· Zaimah Abdullah
·International Journal of Supply Chain Management ·2018
The purpose of this conceptual paper is to address the link between corporate governance and operating performance during and after GST implementation. With the support of agency theory, this paper develops five propositions for the relationship between corporate governance and operating performance (sales growth and current ratio) during and after GST implementation. The nature of their relationship shall contribute to all stakeholders on the impact of corporate governance to operating performance. This displays on the governance effectiveness in discharging their roles to strengthen operating performance particularly during a new financial or tax policy implementation that requires necessary changes in business processes. It uncovers the transparency of Malaysian corporate governance commitment and acceptance to GST for firm and country sustainable development. In sum, for business friendly GST requires effective governance to support the firm operating system.
Political connections and the cost of debt: Re-examining the evidence from Malaysia
Chwee Ming Tee
·Journal of Multinational Financial Management ·2018 ·JEL: G30; G32; G34; P26
This study extends prior work on the relationship between politically connected firms (PCFs) and the cost of debt in Malaysia. Motivated by the results of Bliss and Gul (2012), this study employs a longer and comprehensive dataset to re-examine the association between PCFs and the cost of debt. First, political connections are associated with lower cost of debt. Second, CEO duality is associated with higher cost of debt. Third, higher audit committee independence leads to lower cost of debt. Although the results are intuitive and in line with established theories and prior evidence, they differ from the findings of Bliss and Gul (2012). Overall, we provide further evidence that studies examining the influence of political connections on firm outcomes should employ a longer period of study in order to capture the dynamic changes in leadership.
Expatriation in Malaysia: Predictors of Cross-Cultural Adjustment among Hotel Expatriates
Haslina Halim
· Hassan Abu Bakar
· Bahtiar Mohamad
·International Journal of Supply Chain Management ·2019
The stress experienced by expatriates is usually caused by the inability to adjust to the host culture, which largely results from their lack of social skills needed in dealing with the new cultural environment. Thus, the main purpose of this study is to identify the predictors of cross-cultural adjustment among expatriates in Malaysia, by focusing on expatriates in hotel industry. The findings from the study could help clarify the overgeneralization made of data which are usually based on certain locations and groups of expatriates. Two hundred and three expatriates participated in the study. Personality, language ability, previous international experience, training, human resource support, social support, culture distance and family adjustment were analyzed using the multiple regression analysis to determine the predictors of adjustment. The data, which was drawn from a drop and collect method, selfadministered questionnaire, revealed that social support and family adjustment were the most influential predictors of hotel expatriate adjustment. The findings also suggest that overgeneralizations of findings across disciplines are rather inappropriate. Detail discussions on the methods, findings, limitations, and suggestions for future research are presented in the paper.
Entrepreneurial orientation dimension affects firm performance: A perspective from the Malaysian furniture industry
Fazal Akhbar
· Rao Aamir Khan
· Fazli Wadood
· Abdul Talib Bin Bon
·Entrepreneurial Business and Economics Review ·2020 ·JEL: L20
The main objective of this study is to verify the impact of entrepreneurial orientation dimension on firm performance of furniture industry in Malaysia. In this study, we used a quantitative research method and collected data through a questionnaire from 391 furniture manufacturing company owners and managers, while following purposive sampling approach. The collected data was analysed using structural equation (Partial Least Square). To measure five entrepreneurial orientation dimensions, we adopted specific measuring instruments. The study shows that the three dimensions of entrepreneurial orientation – i.e. innovation, risk-taking, and competitive aggressiveness – make unique statistical contributions to the considered model. Findings indicate low levels of autonomy and proactiveness. However, the entrepreneurial orientation and FP models significantly influence the unique contribution of individual entrepreneurial activities in the Malaysian furniture industry.
Is FinTech providing effective solutions to Small and Medium Enterprises (SMEs) in ASEAN countries?
Sitara Karim
· Farah Naz
· Muhammad Abubakr Naeem (United Arab Emirates University, South Ural State University))
· Samuel A. Vigne
·Economic Analysis and Policy ·2022
With the continuous boom of FinTech, the similar features of different platforms provide effective solutions for small and medium enterprises. This study examines whether FinTech offers useful business mechanisms for SMEs in selected ASEAN countries. The ASEAN countries included in the study are Indonesia, Malaysia, Philippine, Singapore, and Thailand. The study employed factor analysis and segregated the FinTech-SME nexus into five factors. The responses of 300 SME owners were collected through interview questionnaires and surveys. We find that new FinTech and SMEs ‘collisions’ (our term for new utilization) during COVID-19 are the most important factors in the growth of FinTech and the strength of SMEs. Further, we utilized the Kruskal–Wallis test to validate our results and for ranking the factors alongside the ASEAN countries. We present useful implications for policymakers, regulatory bodies, ASEAN countries, and SMEs for welcoming FinTech solutions to facilitate digital transactions.
An Investigation of Challenges in Enterprise Resource Planning (ERP) Implementation: The Case of Public Sector in Malaysia
Dahlia Fernandez
· Zaini Zaino
· Hawa Ahmad
·International Journal of Supply Chain Management ·2018
The implementation of enterprise resource planning (ERP) system to surge the performance has induced various organizations towards its adoption. Even though the government may perhaps strive for enhancements from ERP adoption, however, the organizations may experience adverse effects. The aim of this study is to investigate the challenges in implementing the ERP system on public sector organizations. This study was conducted using questionnaires survey with 52 local authorities in Malaysia which have implemented the system. It is found that that the main challenge to implement ERP in public sector organization is due to the complexity of existing working structure (i.e. protocols, bureaucracy, etc.) in meeting ERP requirements. It is followed by the difficulties in adapting to the change brought by this system where its change the way people work, and lack of experience and appropriate skills in implementing this complex system.
The Correlates of Developing Green Supply Chain Management Practices: Firms Level Analysis in Malaysia
Tulus Suryanto
· Muhammad Haseeb
· Nira Hariyatie Hartani (Universiti Utara Malaysia (UUM))
·International Journal of Supply Chain Management ·2018
Over all businesses are ever changing competition environment, organization are always required to make modification internally and externally to compete globally successfully into marketplace. Supply chain management is key sources for firms to gaining superior performance. The basic purpose of this paper is to examine the level of association between the two indicators management support and their organization learning with the concept of green supply chain management environment. Supply chain is globally increasingly important concerns for all business and challenge for them are logistics management. Total quality management (TQM) and environmental management come from firm’s experiences and procedure of organizational learnings. This study computed positive significant relationship with organizational learning mechanism; support of organization and GSCM practices adopted controlled variables from organizations size, regulations of country perspective, cost pressure by organization, practices of industry at different levels. Over all findings and implications of logistics management are discussed.
Factors Eliciting Corporate Fraud in Emerging Markets: Case of Firms Subject to Enforcement Actions in Malaysia
Abdul Ghafoor
· Rozaimah Zainudin
· Nurul Shahnaz Mahdzan
·Journal of Business Ethics ·2019
This study investigates the key factors that elicit financial reporting fraud among companies in Malaysia. Using enforcement action releases issued by the Security Commission of Malaysia (SC) and Bursa Malaysia, we identify a sample of 76 firms that had committed financial reporting fraud during the period of 1996–2016. We use the fraud triangle framework and the Malaysian International Standards on Auditing 240 to identify the factors. Since the simple probit model fails to address the identification problem (partial observability), we estimate our results using a bivariate probit model. The new model estimates the effects of pressure, opportunity, and rationalization on the probability of fraud likelihood by disentangling the detection probability of fraud. Among several proxies used for pressure, our results suggest that aggressive tax reporting and financial difficulties increase the likelihood of fraud commission. In regard to opportunity, we find that dedicated institutional investors, independence of the board, effective audit committee, and the presence of a female on the board provide active monitoring and oversight in reducing fraud occurrence. Results for rationalization suggest that prior violations and frequent changes of external auditors increase the chances of fraud occurrence. This research offers possible insights to auditors, managers, and regulators to prevent, detect, and react to fraud. Specifically, it highlights the specific factors that may exacerbate the fraudulent intentions of firms.
Cultivating entrepreneurial culture among students in Malaysia
Zubair Hassan
· Muneeb Khan Lashari
· Abdul Basit
·Entrepreneurial Business and Economics Review ·2021 ·JEL: O15, P47, Q01, Z12
This study contributes to the existing literature on promoting entrepreneurial culture among students by establishing the key determinants of entrepreneurial culture through risk-taking behaviour, innovation, creativity, and empowerment. One of the unique aspects of this research is that these four factors are studied together and tested based on what academic institutions in Malaysia do to cultivate entrepreneurial culture among the students.
Nexus Between Brand Transgression and Brand Forgiveness Among Islamic Banking Customers in Malaysia
Muhammad Hafiz Abd Rashid
· Muhammad Iskandar Hamzah
· Amirul Afif Muhamat
· Aida Azlina Mansor
· Rahayu hasanordin
·Journal of Asian Finance, Economics and Business ·2022 ·JEL: M10, M30, M31
Studies examining the interplay between brand transgression and brand forgiveness is notably sparse especially in the context of Southeast Asian banking customers. The purpose of this research is to add to the existing literature by examining the impact of brand transgression, which is represented by negative past experience image incongruence, and corporate wrongdoing on brand forgiveness among Islamic banking customers in Malaysia. The increasing surge in interest in unfavorable brand relationships has sparked concerns about its impact on brand forgiveness. As a result, this theoretical argument, which lacks empirical proof, has to be statistically tested. The current study was conducted utilizing a non-probability purposive sampling technique among clients in the Klang Valley who had poor experiences with Islamic banking services. Data analysis included descriptive statistics, exploratory factor analysis, and multiple regression on a total of 211 valid replies. The findings show that two elements of brand transgression, image inconsistency, and corporate wrongdoing, have a major impact on brand forgiveness. However, the other dimension namely negative past experience was found to be non-significant to brand forgiveness. Research implications and directions for future studies are also discussed in this paper.
Beyond institutional voids and the middle-income trap: The emerging business angel market in Malaysia
Richard Harrison
· William Scheela
· P. C. Lai
· Sivapalan Vivekarajah
·Asia Pacific Journal of Management ·2018
Emerging economies are characterized by the presence of institutional voids which challenge and constrain the behavior of economic agents. In this paper we report on one set of agents, angel investors, in Malaysia, which investors fear is experiencing a middle-income trap whereby economic growth and new venture formation stalls due to persistent institutional voids. This research addresses this question through interviews with 19 Malaysian business angel investors in 2015, utilizing a mixed-methods approach. Results indicate that business angels in our sample generated strong returns, though they did find it a challenge to invest in and monitor new ventures in a highly uncertain and competitive environment where there is high political uncertainty, weak legal and financial support for investors and SMEs. In order to overcome weak institutional support, business angel investors develop informal institutions by co-investing and networking with family members and government officials. They also conduct careful due diligence before investing and closely monitor their investee companies after investing. This research provides several theory and practice contributions with respect to business-angel investing in emerging economies with weak formal institutional regimes.
The Impact of Online Consumer Review to Online Hotel Booking Intention in Malaysia
Stany Wee Lian Fong
· Tan Pei Kian
· Yeo Sook Fern
· Soh Long Quan
·International Journal of Supply Chain Management ·2018
Travellers today tend to believe more on peer reviews in selecting tourism products and services instead of information provided by the businesses. With the rise of communication technologies such as Web 2.0, there is pool of opinions on hotels, tourism destinations, and even travel services that are expressed from the perspective of consumer consumption in the internet. As online review becomes an important source for travellers to evaluate the quality of hospitality services, only hoteliers that take advantage of online review are able to attract the attention of travellers that utilize the digital channel for information searching. The increment of hotels and rooms in Malaysia has somehow exceed the increment of tourist arrivals in the recent years. Hoteliers are worried that the supply would go beyond the demand in the future with the continuous growth of hotels but average occupancy rate remains at 62 to 63 percent. Thus, this study aims to examine the causal relationship between the attributes of the online consumer reviews and the online hotel booking intention specifically in Malaysia context. 200 survey responses were collected from local travellers that have at least once booked hotel through online method. The results show that usefulness (t = 3.478, p < 0.01), valence (t = 2.462, p < 0.05), and timeliness (t = 2.145, p < 0.05) of the online consumer review significantly affect the online hotel booking intention in Malaysia. This findings provide an insight to hoteliers on how to manage and improve the online consumer reviews that are accessible.
Factors that Influence Customers’ Intention to Visit Green Hotels in Malaysia
Kartini Muniandy
· Suzari Abdul Rahim
· Aidi Ahmi
· Nor Aida Abdul Rahman ( Malaysian Institute of Aviation Technology (UniKL MIAT))
·International Journal of Supply Chain Management ·2019
In recent years, the hospitality Industry has overcome numerous challenges to initiate green practices. Greater interest in customers green behaviours has led the hotel industry to practice more environmentally friendly activities. Therefore, this study aims to identify the factors that influence customers in visiting green hotels in Malaysia. The theory of planned behaviour (TPB) has been embedded to investigate the factors. Data was collected via questionnaires through online by invitation through email and offline from travellers in selected airports. IBM SPSS Statistics software was used to analyse the data. The results discovered that attitude, subjective norms, perceived behavioural control and environmental concern significantly influence customers in visiting green hotels. Meanwhile, attitudes mediate subjective norms and perceived behavioural control and finally attitudes, and perceived behavioural control possess a positive relationship with the environmental concern of visitors in visiting green hotels. Findings from this research can help the Malaysian government and hoteliers to integrate the research framework in their current business model and imposed more effective strategies on a green environment in developing green hotels.
Effect of ICT on Women Entrepreneur Business Performance: Case of Malaysia
Filzah Md Isa
· Nik Maheran Nik Muhammad
· Azizah Ahmad
· Shaista Noor
·Journal of Economics and Business ·2021
Women entrepreneur has gained utmost importance in the past few decades in Malaysia due to their significant contribution to the country's economic development. However, few business challenges create a constant obstruction for many women entrepreneurs such as lack of ICT knowledge, time constraint to learn ICT, lack of technological expertise, etc. The present study aims to identify the effect of ICT adoption on business performance and examine how ICT usage helped them handle operational business matters. The present study adopted the qualitative research strategy, and researchers interviewed ten (10) women entrepreneurs for this study. A semistructured interview technique was applied, and six Malay and four Chinese entrepreneurs made the study population. The result highlights that Malay and Chinese entrepreneurs use ICT in their business operation such as warehousing system, purchasing system, HRM software and accounting system, purchase order system, production system, internal communication, and AutoCAD. The present study may support the prospective entrepreneurs in considering the ICT usage to embark on technology and innovation and provide inputs to policymakers to design a proper support system for Malaysian women entrepreneurs, particularly those new entrepreneurs who are mostly young and inexperienced.